Order Tracking

Track the status of your order or shipment using the tools below.

Check your order’s current processing stage by entering your Order Number and Billing Email. You can find your Order Number on the confirmation email or on the Thank You page after completing your purchase.

If your order has been shipped, track your delivery using your Tracking Number. This number is included in the shipping confirmation email we sent when your order was dispatched.

📌 Frequently Asked Questions

An Order Number is a unique ID assigned to your purchase when it is successfully processed. It links your items, payment, and contact details to your order. You’ll find it in your confirmation email or order receipt.

Order Statuses You May See

  • Pending Payment: Awaiting successful payment.
  • Ordered: Order received and confirmed.
  • In Process: Order is being prepared.
  • On Hold: Temporary hold (e.g., payment verification).
  • Shipped: Dispatched to carrier.
  • Cancelled / Refunded / Failed: Order has been canceled or refunded.
  • Authentication Required: Additional verification needed.

A tracking number is generated by our shipping partner (e.g., USPS, FedEx) once your order is shipped. It lets you monitor your shipment’s journey until delivery.

Shipping Statuses You May See

  • In Transit: Package is moving through the carrier’s network.
  • Out for Delivery: Package will be delivered today.
  • Delivered: Successfully delivered to the destination.
  • Held at Customs / Awaiting Pickup: Awaiting clearance or pickup.
  • Attempted Delivery / Exception / Delayed / Returned / Failed: Delivery issues.

❓Need Help?

Didn’t receive an order confirmation email? Can’t find your tracking number?
Please contact our Customer Service and we’ll be happy to assist you.