Privacy Policy

Introduction

Welcome to Wisgic, operated by OIZOI LLC, a company registered in the United States with business address at 525 Randall Ave Ste 100, Cheyenne, WY 82001 (“Company”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information, and outlines your rights in accordance with privacy laws including the U.S., European Union (GDPR), California (CCPA), Canada (PIPEDA), and Australia.

Quick Overview

We collect personal information when you interact with our website to process orders, provide customer support, improve your experience, and run marketing campaigns. We never sell or rent your data, and you remain in control of your privacy rights.

1. Information We Collect

We collect information either directly from you, automatically through your device, or via third-party services.

a. Information You Provide

• When creating an account: Email address, username
• When placing an order: Full name, email, phone number, billing & shipping address
• When submitting forms: Contact forms, newsletter subscriptions, customer support messages
• When writing reviews or leaving comments

b. Automatically Collected Data

• IP address and location
• Browser/device type
• Referral source and page interactions
• Log data (via Cloudflare, LiteSpeed Cache)
• Analytics (via Google Analytics, Facebook Pixel, TikTok Pixel)

c. Order & Account History

If you place orders, we store order history including items purchased, payment method (not card details), billing/shipping addresses.

2. Purpose of Data Use

We use your data to:

• Process orders and ship products
• Respond to inquiries and support requests
• Provide transactional and marketing emails (abandoned carts, post-purchase)
• Send newsletters (with double opt-in and unsubscribe link)
• Improve our website and analyze traffic
• Prevent fraud and abuse
• Comply with legal obligations

3. Legal Bases (GDPR)

We process personal data based on:

• Consent (e.g. marketing emails, cookie tracking)
• Contractual necessity (e.g. fulfilling orders)
• Legitimate interest (e.g. fraud prevention, analytics)
• Legal obligation

4. Who We Share Data With

We do not sell or rent your personal data. We only share data with trusted third parties necessary for site operation and fulfillment:

5. Data Retention

We retain data for as long as necessary for business, legal, or customer service purposes. WooCommerce does not automatically delete data — you may request manual deletion or delete your account directly.

6. Your Rights Under Global Privacy Laws

Depending on your location (EU, California, Canada, Australia), you may have the right to:

To exercise your rights, email moc.cigsiwobfsctd-83d1f1@troppus or visit our contact form. We may ask for ID verification.

7. Data Security

• We use SSL encryption
• Data is hosted in Dallas, Texas (GDPR-compliant server location)
• Access is restricted to authorized staff only
• We monitor and log server traffic (via LiteSpeed, Cloudflare)

8. International Transfers

If you’re located outside the U.S., your data may be transferred and processed in the United States. We apply appropriate safeguards, including Standard Contractual Clauses where required under GDPR.

9. Children’s Privacy

Our services are not directed at or intended for children under 13 years old. We do not knowingly collect personal information from children. If you believe your child has provided us with personal data, please contact us to remove it.

10. Cookie & Tracking Policy (Integrated)

We use cookies and similar tracking technologies to improve functionality, analyze usage, and deliver personalized advertising.

Types of Cookies We Use:

Specific Services That Use Cookies:

• WooCommerce session cookies
• Google Analytics (_ga, _gid)
• Facebook (_fbp)
• TikTok (_ttp)
• Algolia search session
• LiteSpeed Cache logs
• Cloudflare bot and security cookies

We currently show a cookie banner on first visit. Users click “Got it” to acknowledge.

You may disable cookies via your browser settings at any time.

11. Global Privacy Control (GPC) & Do Not Track (DNT)

Our website supports:

• Global Privacy Control (GPC): We honor opt-out signals for data sharing from supported browsers.
• Do Not Track (DNT): We attempt to respect DNT signals but note that not all third parties honor them.

12. Newsletter and Email Tracking

We use double opt-in for newsletters. All marketing emails include a clear unsubscribe link.

Emails may include tracking pixels to help us understand delivery, open rates, and click behavior. You may opt out of tracking by unsubscribing.

13. Changes to This Policy

We may update this Privacy Policy as laws or practices change. The effective date at the bottom of this page will reflect the latest version. You are encouraged to review this page periodically.

14. Contact Us

If you have any questions regarding this Privacy Policy, or if you would like to exercise your rights related to your personal data (such as access, correction, or deletion), please contact us at:

📧 Email: moc.cigsiwobfsctd-52613d@troppus
🌐 Contact Form

We respond to all privacy-related requests within the timeframe required by applicable laws.

Last updated on Monday, 8 September 2025